FAQ's

What amenities does the property offer?

​Welcome to Grace Avenue, where comfort and convenience create the perfect lifestyle. Our two- and three-bedroom townhomes feature spacious layouts, attached garages, and pet-friendly charm, all nestled in a quiet neighborhood near downtown Hanover.
Enjoy the perks of a prime location, just minutes from Codorus State Park, the Utz Factory Outlet, major employers, and top schools, with easy access to Route 116 and Route 30. Backed by dedicated management and maintenance teams, Grace Avenue offers a seamless living experience.
Visit us today to discover your ideal townhome in Hanover, PA!

Is your community pet friendly?

​Yes, our community is pet friendly! We can't wait to meet your furry family member. Pet fees and restrictions apply. Contact a Grace Avenue leasing professional for more details at RentGraceAvenue.com.

What are the fees associated with having pets?

​There are two fees associated with having pets, including a $350 non-refundable pet deposit (per pet) plus a monthly $50 pet rental fee (per pet) added directly to your online account. Fees may vary.

Which school district are you in?

​Discover your perfect home at Grace Avenue, located within the renowned Hanover Public School District—where convenience and quality education come together!

How do I apply for an apartment?

​We look forward to receiving your rental application online at RentGraceAvenue.com. Once your completed application is received, the approval process should only take 24-48 hours in most cases. Our leasing professionals will walk you through the application process and are happy to answer any of your questions!

Do I have to make an appointment, or do you accept walk-ins?

You have options! You can schedule a self-guided tour directly through our website by clicking the Self Guided tour link and choosing a time that works best for you completely on your schedule. 

You may also walk in for an in person tour with our on sit leasing team during office hours. You may make an appointment online or call us during our office hours. You may make an appointment online or call us during office hours from 9:00 AM to 5:00 PM, Monday through Saturday. 

For assistance with either option, please contact us and select option 1 for leasing. 

How do I know if I qualify for this community?

  • ​A background and credit check will be conducted.
  • A valid photo ID and proof of income showing at least 3 times the market rental rate (promotional rates do not apply) are required.
  • The security deposit amount is based on credit screening. Additional deposit, an alternative deposit option, or a lease guarantor may be required for approval.
  • Employment and prior landlord references should be available for verification upon completing the application.

Do you offer furnished units?

​Yes! We offer fully furnished units to our residents for an additional monthly cost. 

Does this community offer a bonus if I was referred by one of my friends?

​Yes, we love rewarding our residents who turn their friends and family into neighbors! Reach out to our on-site team to let them know who you are referring to receive a special bonus.

Is parking available?

Your townhome comes with a two car driveway. There is also limited street parking and handicap parking available.

What appliances are standard?

​The townhomes are designed with your comfort and convenience in mind, featuring large closets, window coverings, and upgraded laminate flooring. Modern touches like an electronic thermostat, ceiling fan, air conditioner, and cable-ready setup ensure a comfortable and connected living experience. Each home includes essential appliances such as a refrigerator, dishwasher, and microwave, along with washer/dryer hookups for added convenience. Enjoy the outdoors from your private patio or balcony, while the cozy carpeting enhances the warm and inviting atmosphere inside.

Do you offer short term leases?

​We offer a one-year lease. Depending on availability, we may offer a shorter-term lease. Contact us today at (717)229-8600 for more information.

Do you offer corporate leases?

​We are happy to offer a Corporate Lease and pride ourselves in a smooth and effortless process.  We are flexible with the lease term depending on availability. Please contact us for more information!

How do I set up my utilities?

​We know that moving into your new residence can be overwhelming. We've streamlined your move-in process by providing a list of contacts that you'll need to reach out to in order to properly set up all of your utilities, including electricity and trash.

Am I required to purchase renter's insurance?

​Yes! Protecting yourself, as a renter, is important to us. We highly recommend our third-party provider, HomeBody. We have a working relationship with them and have negotiated the best rates for you and your family.

Do you have onsite maintenance?

​Maintenance is available 24/7. You may submit your maintenance service request through the resident portal or by calling our leasing office at (717)229-8600. We strive for a 24-hour turnaround time to complete your request. If you need emergency services after hours, we have a technician on call.

How are maintenance issues handled?

​Maintenance requests can be submitted through the resident portal. If you are a resident and do not have access to the portal, please contact the office at (717)229-8600 and we will send you the email link to sign up and/or gain access.